TERMS OF SERVICE

The rules of using Stackr.

Last updated 2026-07-10. Plain English where possible. Questions: hello@stackr.work.

1. WHAT STACKR IS

Stackr is a software service (“Service”) that connects to your business tools, ingests operational data, generates summaries and intelligence briefs, and surfaces them in a dashboard and via configured delivery channels.

2. YOUR ACCOUNT

You are responsible for safeguarding your account credentials and for any activity under your account. Notify security@stackr.work immediately if you suspect unauthorized access.

You must be authorized to connect each integration to Stackr (e.g. you must have permission from your organization to grant Stackr access to its Stripe, Slack, etc.).

3. ACCEPTABLE USE

You agree not to:

Reverse engineer, decompile, or attempt to extract source code.

Use the Service to violate any law or third-party right.

Probe, scan, or test the vulnerability of the Service outside the responsible disclosure policy at /.well-known/security.txt.

Use the Service to process personal data of EU/UK residents at scale without a signed DPA (request one at /legal/dpa).

Resell the Service or use it on behalf of a third party without our written consent.

4. AI OUTPUT DISCLAIMER

Stackr generates summaries and recommendations using large language models. Output may contain errors, omissions, or misinterpretations. Stackr's recommendations are advisory and should not be relied on as the sole basis for material business decisions. You remain responsible for verifying content before acting on it.

5. BILLING

Subscriptions are billed in advance for the period selected (typically monthly). Plans, pricing, and quotas are shown at checkout. Failed payments may result in suspension after notice.

Refunds for the unused portion of a paid period may be granted at our discretion.

6. TERMINATION

You may terminate at any time from settings. We may suspend or terminate accounts for violations of these terms, abuse, or non-payment, with reasonable notice except where immediate action is required to protect the Service or other customers.

On termination, you may export your data within 30 days, after which it is deleted per the schedule in our Privacy Policy.

7. DATA + IP

You retain all rights in the data you connect to Stackr. You grant Stackr a limited license to process that data solely to provide the Service.

Stackr retains all rights in the Service itself, including the AI prompts, models, code, and aggregated learnings that do not identify any individual customer.

8. CONFIDENTIALITY

Each party will keep confidential any non-public information disclosed by the other in connection with the Service, using at least the same level of care it uses for its own confidential information.

9. WARRANTIES + DISCLAIMERS

The Service is provided “AS IS” without warranties of any kind, express or implied, except as required by applicable law. Stackr does not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate or complete.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Stackr's aggregate liability for any claim arising out of or relating to the Service will not exceed the fees paid by you in the 12 months preceding the event giving rise to the claim.

Neither party will be liable for indirect, incidental, special, consequential, or punitive damages.

11. INDEMNIFICATION

You agree to indemnify Stackr against claims arising from your unauthorized use of the Service or your breach of these terms. Stackr agrees to indemnify you against claims that the Service, as provided, infringes a third party's intellectual property right.

12. GOVERNING LAW

These terms are governed by the laws of the Republic of Kazakhstan, without regard to its conflict-of-laws principles. Disputes will be resolved in the competent courts of Almaty, Kazakhstan.

For EU / UK / EEA consumers, you retain the rights granted by local mandatory consumer-protection law, regardless of this clause.

Business customers may negotiate an alternative governing law and venue (such as English law / London arbitration, or Singapore law / SIAC arbitration) as part of an enterprise agreement; contact hello@stackr.work.

13. CHANGES

We may update these terms from time to time. Material changes are notified by email to the account owner at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

14. CONTACT

Questions about these terms: hello@stackr.work. Security: security@stackr.work. Privacy: privacy@stackr.work.

Terms of Service | Stackr